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Shipping

Shipping

Free Shipping on all domestic orders over $300 AUD – Free Express Shipping on all orders over $500 AUD

Dispatch

We aim to dispatch all orders ASAP however please note we do have a minimum dispatch delay of 2 weeks on all made to order pieces. For any ready to ship items we dispatch every Monday + Friday. If you require your item before a certain date please let us know at check out or via email and we will do our best to accommodate your request

 

Australian Delivery

Due to the impact of COVID-19, Australia Post has advised some delays to their delivery service. To find out more click here. (For Domestic Addresses) If you require your parcel within the next 7 days, we recommend selecting Express Post at the checkout

How much is postage?
We offer free standard post on all domestic orders over $300 and free express shipping on orders over $500. Standard Post under $300 is $9.95 and Express Post under $500 is $11.95

When can I expect my order?
We usually have a 4-6 week dispatch delay to hand make your order, however this can be finished earlier if purchase is made during a quiet period or if the piece is ready made. If you require your order by a certain date please contact us however please note we have a 1-2 week minimum wait before dispatch

Standard Post is taking approximately 1-5 days within NSW and 2-14 business days interstate

Express Post is taking approximately 1-3 business days within NSW and 1-5 business days interstate

Once your order has shipped, you will receive an email with your shipping information and a tracking number for your parcel

We ship all Australian orders using Australia Post. You can follow your Australia Post parcel using their tracking service here

 

International Delivery

Due to the impact of COVID-19, Australia Post has advised some delays to their delivery service. To find out more click here

How much is postage?
We offer free standard postage on all orders over $500 and ship to New Zealand, United States, Asia, UK, Western Europe + more. Please calculate shipping at checkout or email us to find out the shipping rate to your country.

When can I expect my order?
We have a 4-6 week dispatch delay to hand make your order, however this can be finished earlier if purchase is made during a quiet period or if the piece is ready made. If you require your order by a certain date please contact us however please note we have a 1-2 week minimum wait before dispatch

Standard Post is taking approximately 10-30 days

Express Post is taking approximately 5-14 days

If you live near to a major city, expect it on the quicker side. If you live in a regional area, it will likely take longer. For super urgent deliveries or ones where getting it by a particular day is important, please contact us first. Public holidays, weather and other interferences can affect these delivery windows

We ship all International orders using Australia Post. You can follow your Australia Post parcel using their tracking service here


Track your parcel

We dispatch all online orders from our little office in Thirroul, Australia

Please click here to track your parcel.


What about duties + taxes?
Some international shipments can be subject to customs or import duties once they reach their destination. In these circumstances, it is the customer’s responsibility to pay the charges so the goods can be released from the post office. Please find out these charges out before checking out

Import Tax Thresholds:
UK - 
$30 AUD
USA - $700 USD
NZ - $1000 AUD
Rest of the world - please contact your local customs office to find out your threshold